Shipping & Delivery

At Vellivoo, we want your order to arrive safely and on time. We work with trusted fulfillment partners to deliver our products to customers in the United Kingdom and other available destinations.

UK Delivery

We currently offer delivery to customers in the United Kingdom.

Standard UK Delivery: £5.00
Free UK Delivery: On orders of £50 or more
Estimated delivery time: 1–5 business days

Delivery times may vary depending on the product, supplier, destination and circumstances affecting the delivery network.

Order Processing

Orders are processed after payment has been successfully received. Processing times can vary depending on the product and fulfillment partner.

Once your order has been dispatched, tracking information may be provided where available.

Delivery Delays

While we work with our fulfillment partners to provide reliable delivery, delays can occasionally occur due to circumstances outside our control, including courier delays, severe weather, customs procedures or other unexpected events.

If your order is significantly delayed, please contact us at info@vellivoo.com and we'll be happy to help.

Incorrect or Incomplete Delivery Information

Please make sure your delivery address is accurate and complete when placing your order. Vellivoo cannot be responsible for delays or additional costs resulting from incorrect or incomplete information supplied at checkout.